Frequently Asked Questions (FAQ)
Are you a travel operator or business partner interested in our services for group travel, tours, and accommodations in Egypt? Explore our comprehensive FAQ section tailored to address common questions and concerns specific to our B2B and partner offerings. We are dedicated to ensuring a seamless and rewarding collaboration, and our FAQ aims to provide clarity and support for your business needs.
Booking & Collaboration
Partnering with Discovery Tours for group travel or tour services in Egypt is easy. You can reach out to us through our website, email, phone, or live chat to express your interest in collaboration. Our dedicated team will guide you through the partnership process and help you choose the best options for your business needs.
Discovery Tours offers various collaboration models including custom tour packages, exclusive deals, and comprehensive support for group travel. We tailor our partnerships to meet your specific business needs, whether it’s for large groups, niche tours, or unique travel experiences.
We do not impose a strict minimum group size; however, we recommend contacting us for details on the best options based on your group’s size and requirements. Our flexible approach allows us to accommodate a wide range of group sizes.
Pricing & Payment
Pricing for B2B partners is structured to provide competitive rates while ensuring the highest quality of services. Our pricing may vary based on factors such as group size, itinerary complexity, and additional services. We work closely with partners to create cost-effective solutions tailored to your needs.
Discovery Tours accepts various payment methods for B2B reservations and collaborations. These may include bank transfers, credit card payments (extra fee applied), and other secure and convenient options. Our team will provide detailed information on payment procedures.
Discovery Tours offers incentives and discounts for frequent or bulk bookings by B2B partners. The specific discounts and incentives may vary depending on the nature and volume of bookings. We are committed to providing value to our partners.
Customization & Tailoring
Yes, Discovery Tours specializes in crafting custom itineraries to suit the specific preferences and interests of your clients or groups. Our team will work closely with you to design bespoke travel experiences that meet your unique requirements.
We offer flexibility in modifying tour packages to accommodate specific client preferences. You can discuss your desired changes with our team, and we will work to integrate them into the itinerary.
Absolutely! We can enhance standard tour packages with unique experiences or additional services to create memorable and personalized travel experiences. Let us know what you have in mind, and we’ll incorporate it into your tour.
Support & Communication
B2B partners can expect comprehensive support from Discovery Tours throughout the planning and execution of group tours. We provide dedicated assistance, clear communication, and a reliable point of contact to ensure a seamless partnership experience.
Yes, we assign a dedicated point of contact to each B2B partner to address inquiries, resolve issues, and provide ongoing support. Your dedicated representative will assist you at every stage of the collaboration.
We prioritize clear and timely communication with our partners. We use various communication channels, including email, phone, and online chat, to stay in touch. Additionally, we provide partners with detailed itineraries and updates to ensure a smooth partnership experience.
Safety & Travel Guidelines
At Discovery Tours, the safety of travelers is our top priority. We have implemented comprehensive safety protocols in response to COVID-19, including enhanced hygiene measures, smaller group sizes, and adherence to local health regulations. We are committed to providing secure and responsible travel experiences.
Yes, we offer information and support regarding travel insurance options for B2B partners and their clients. Travel insurance is an important aspect of travel planning, and our team can guide you in selecting suitable insurance coverage.
We prioritize safety and compliance with local regulations by staying updated on the latest travel guidelines in Egypt. Our team ensures that all group travel experiences align with local regulations and health protocols to provide a secure environment for travelers.
General Information
Our operating hours are Sunday to Thursday, 10:30 AM to 6:30 PM (local time). We are available via email and phone during these hours to assist with your inquiries and support needs.
You can contact us through our website’s contact form, email, phone, or WhatsApp. Our team is here to assist with any questions or support you may need.
Discovery Tours offers support in multiple languages to accommodate our diverse range of B2B partners and clients. Our primary languages include English and Arabic. If you require assistance in another language, please let us know, and we will do our best to accommodate your needs.
